In what is being branded as the most outrageous dismissal in recent history, an employee of a local, popular restaurant chain has been sent home for consistently providing good customer service. At the centre of the controversy is twenty-four year old Keisha McGoldteet, a self-described mother of two who keeps it real with the exception of her hair. Having been recently promoted from Junior Cashier to Senior Drive-Thru Officer, McGoldteet found herself in hot water after consistent reports of good service made their way back to her superiors. McGoldteet said she was confronted one afternoon at the end of her shift by her supervisor, who proceeded to interrogate her as to the quality of customer service she was providing. A puzzled and defensive McGoldteet responded angrily leading to a heated verbal exchange which culminated into her dismissal.
Both employer and (former) employee have refused to provide further details on the altercation but one eye-witness claims to have seen McGoldteet attack her supervisor with a drinking straw while another explained that this was in retaliation to her being threatened first with a plastic fork. Scorch has since learned that both parties are taking legal action with McGoldteet pressing charges for unfair dismissal and aggravated assault and the restaurant chain seeking damages for loss of property stemming from two centre breasts and a portion of fries which were destroyed in the
fracas.
When contacted for comment, Frederick Fingerlickin’, (Vice President, Corporate Communications) said he fully supported the disciplinary action taken against McGoldteet and saw it as a prime opportunity to reiterate their zero tolerance policy on good service. “This franchise was built on suck-teet and sour face and it’s strict adherence to these organizational principles that has allowed it to continue and prosper, even in these trying economic times” he said. “Thanking customers for their purchase and encouraging them to come again is simply inconsistent with our core values and goes entirely against our brand ethos.”